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March 25, 2023
Question

I am receiving a 'delivery issue' error every time I send an invoice/ receipt with someone cc'd/ bcc'd

  • March 25, 2023
  • 1 reply
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1 reply

March 25, 2023

 Hello there, hello-alifeichoo.

 

I'm here to share why the system prompted a delivery issue error when sending an invoice or sales receipt.

 

Currently, we have an ongoing investigation. This has been raised to our engineer for further investigation. Rest assured that they are doing their best to fix it as soon as possible.  

 

I'd highly suggest contacting our Support team. This way, you'll be added to the list of affected users and receive email updates on the investigation status.

 

  1. Log in to your QBO account in a web browser.
  2. Click Help.
  3. Select Contact us.

 

While waiting for a fix, we can visit this article while working on sales transaction: Manage Customers and income

 

Comment below if you have other concerns related to QuickBooks. I'll be around to help you. Take care and stay safe.