I can switch between dashboard and reports etc but once i want to view an invoice, the circle just goes around and around

Hi there, pearse-bridgeman.

Thank you for visiting the QuickBooks Community. I'll be sharing details on how QuickBooks Online works to make sure you'll have the best experience while using the accounting software.

Intuit desires the most-used pages in QuickBooks Online to load in 10 seconds and we continuously monitor our systems to ensure we are meeting this goal. QuickBooks Online is a web-based service, it also depends on your computer or device’s processing power, the amount of available memory (RAM), and the bandwidth of your Internet connection to perform as intended. Then, a shortfall in any area can also reduce performance. You can open this article to see details about the system that meets the basic requirements to help narrow down the reason for slow performance: System requirements for QuickBooks Online.

Then, there are a few things that need to check so you'll be able to improve the performance in QBO like viewing invoices without any issue. Then, to make sure that you're getting the most out of your QuickBooks Online experience. You can open this article to view further details: Why is my QuickBooks Online slow?.

I'm also adding different articles to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

I'll be one post away if you need help with running your financial reports or any QBO related concerns. Take care.