I did not get my on boarding help as promised

I understand the urgency to reach out to our QuickBooks Support, eleanor. 

We have other ways for you to get in touch with our representatives. Here's how to connect with us: Note: Kindly observe business hours to ensure experts are available for assistance.

1. Sign in to your QBO company.
2. Click on Help (?).
3. Choose either tab to start:

• Assistant: Get fast, customized responses. Pick a suggested option, or enter your concern. If you need more help, tap on Talk to a human.
• Search: Browse the QuickBooks Online knowledge base directly, or hit Contact Us and select a way to connect with us:
  • Start a chat
  • Get a callback

I'd also encourage directly posting your concerns here. This way, the Community Team and other QuickBooks experts will be able to help you out.

If you need some guides in accomplishing your other tasks or answers to frequently asked questions, you can visit our Help Article page.

Please know that we value your business and are committed to providing the best possible service. Feel free to hit the Reply button for more guidance about managing your account or QuickBooks in particular. Stay healthy always!