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January 6, 2022
Question

I have 5 transactions for review and 5 invoices with same amounts I can't seem to match them together, QBO can't find a match for them. I have created the invoice wrong?

  • January 6, 2022
  • 1 reply
  • 0 views
I have had no problem matching transactions before.

1 reply

January 7, 2022

Hello, info-fdkdistribu.

 

There are cases where some of the transactions can’t find their match from existing records. Here are the possible reasons why. 

 

  • The amounts don't match
  • The dates don't match or is not close
  • The bank account on the payment is not the same as the bank where the match is located
  • The payment has been reconciled
  • The transaction is already matched to something else
  • There’s a multi-currency issue with the exchange rates 

 

 You'll want to check the original entry to ensure that the final amount and date match the transaction in your bank feed.

 

However, if it still not showing the correct transaction, you can turn off the Suggested Matches filter to see the full list. Here's how:

 

  1. Select Banking from the sidebar menu.
  2. Go to the Banking tab, then choose the appropriate bank account.
  3. Locate the transaction you want to match, then click it to expand the view.
  4. Select Find match.
  5. Adjust the date and transaction type filter, then toggle off the Suggested Matches option to view the full list.
  6. Tick the checkbox of the transactions that should be matched to the downloaded transaction.
  7. Be sure the total amount is correct, then click Save.  

 

I'd also encourage setting up bank rules so it would be easier for you to categorize and add the transactions.   

 

Just tag me in your replies and posts if you have any other concerns or follow-up questions. I'm always here to help.