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mike-chu
May 29, 2021
Question

I have some issue with Myworks and QBO inventory syncing Currently, we are using Woocommerce

  • May 29, 2021
  • 1 reply
  • 0 views
Hi, We sell both ready stock item and some who we order from our supplier when there is an order (which, in terms of quantity in QBO, will be 0) Currently, we are using MyWorks plugin to sync Woocommerce and QBO & I would like to use the inventory sync function, where if the item is available in QuickBooks, then it will be reflected as such on our WooCommerce store as well. The issue will be items that we will order from supplier. Because the quantity is 0 in QBO (theoretically), when we do a inventory sync, the items at WooCommerce side will be switched off (turned to out of stock status) and the customers will not be able to purchase it. Have you solved such issue before?

1 reply

JenoP
JenoP
May 29, 2021

Hi there, mike-chu.


We'd want to make sure that we get this sorted out. For now, I can't see any related issues or reports when it comes to getting data from Woocommerce. 

 

I would recommend reaching out to MyWorks to check if there are any issues when syncing data between QBO and Woocommerce. 

 

Let me also give you these articles that you can use as additional guidance and future reference about tracking inventories in QBO: 

 

 

We are just around the corner if you need more help when working in QuickBooks Online. We'll make sure everything is sorted out. 

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