I'm missing the receipt snap option in my qb. Any help on this would be appreciated

I have the fixes you need in having the snap receipt option in QuickBooks Online (QBO), natasha.

There are certain procedures we can proceed to eliminate these common problems using the application. In this, we can start by clearing the app data of your application to refresh it and eliminate common errors that could cause the following issues mentioned above. 

To start, please ensure you're connected to the internet then perform the steps below:

For iOS:

1. Tap the Menu ☰ and click the Help & Feedback.
2. Click the Refresh Data.
3. To confirm, click Refresh.

For Android:

1. Select the menu at the top right and choose Settings.
2. Then select Refresh Data and choose Yes.

If the same thing happens, I recommend contacting our Technical Support Team to investigate your account and determine the leading cause of the issue. Moreover, they have appropriate tools to enable you to share your screen while maintaining your privacy.

I'm looking forward to hearing from you. Get back to me if any additional questions about receipts that may arise. Have a good one.