I need to record a supplier invoice in the item details, this portion is not showing in the window, just the general ledgers. Please help.

There is a specific option you need to select to display the Item Details section within the supplier invoice (Bill), Marcelo. Let me guide you through this to ensure QuickBooks Online displays it correctly.

When adding item details on a bill, you can track the quantity of inventory purchased, maintain up-to-date stock levels, and ensure a clear breakdown of expenses by item.

To display the said information on the transaction, you'll want to select the Item Details drop-down menu. Please refer to this illustration below for your guide:

However, if this isn't the case, let's perform a troubleshooting steps to rectify this issue. We can log in to a private window to rule out browsers issues affect the system's functionality.

You can use these shortcut keys to access them:

• Safari 11 or newer: ⌘+Shift+N
• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

If the option is visible in the private browser, I recommend deleting the cache history and accessing your account in a browser supported by QuickBooks.

Additionally, you can generate a monthly expense report by the supplier to track your payments to them each month through this page: Run and save a monthly expense report by the supplier in QuickBooks Online. It will help you manage your expenses and overall finances.

If you require additional assistance with managing inventory or bills in QuickBooks, please respond with your questions below. Thanks for coming!