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April 25, 2021
Question

I want to delete the opening balance restrictions and start over, and I cannot

  • April 25, 2021
  • 1 reply
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1 reply

DivinaMercy_N
April 25, 2021

Hello, @vogel-f-hotmail-.

 

To clarify, are you referring to removing the opening balance? If so, below are the steps you can perform:

  1. Go to the Gear icon. 
  2. Choose Chart of Accounts.
  3. Look for the correct account, then select Account history under Action.
  4. Find the opening balance.
  5. Click the line for the opening balance and select Delete.
  6. Once done, click Save and close

 

Then, I've added this helpful page in case you'll need to enter an opening balance for your account: Enter an opening balance for an account in QuickBooks Online.

 

Also, to help you manage your transactions and ensure that they are accurately matched and categorised, here's the article you can open: Categorise and match online bank transactions in QuickBooks Online.

 

Don't hesitate to post again here if you have further concerns about deleting your opening balance in QBO. I'll be around to help. Keep safe.