Skip to main content
September 14, 2021
Question

I want to use the email receipt function in QB but do not have the "receipt" tab anywhere to set up the function

  • September 14, 2021
  • 1 reply
  • 0 views
https://quickbooks.intuit.com/learn-support/en-us/track-receipts/email-receipts-to-quickbooks-online/00/243869 Step 1: Customize an email address to forward to Create a custom email address so you can forward images of your receipts and bills, even when you're on the go. To create the custom email address: Go to the Banking menu or Transactions menu. Select the Receipts tab. Select Forward from email. In the Enter a custom email field, create a customized email address. It will have @qbodocs.com at the end. When you're ready, select Customize email and then Confirm. Note: Once you claim an email address, you can't change it. Give permission for users to forward emails to your new email address by turning on the toggle for each user. Or to add a new user, select Add new user. Learn how to add a new user. Then select Done. Please point me to where that is.

1 reply

AlcaeusF
September 14, 2021

Hi there, @1234matt.

 

I appreciate you sharing the in depth-details of your concern. I'm here to share some information about the emailing receipts in QuickBooks Online (QBO).

 

The reason why you're unable to see the Receipt tab is that this option is currently unavailable to QBO International versions. The Receipt Forwarding feature is available in QBO US and QuickBooks Self-Employed (QBSE) versions.

 

As a workaround, you can attach a PDF copy of your receipts when you create an expense in QBO. Here's how to do it:

 

  1. In QBO, click the + New button.
  2. Select Expense under Suppliers.
  3. Complete the expense information.
  4. Tick the Attachments icon, then locate and open the receipt from your folder.
  5. Hit Save and close.

 

For more details about creating expenses and adding attachments, check out these articles:

 

 

You can also visit this link to find more articles about managing your expenses: https://quickbooks.intuit.com/learn-support/manage-suppliers-and-expenses/misc/02/manage-suppliers-a....

 

Keep me posted if you need further assistance. I'm always here to ensure your success. Have a great day!