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April 12, 2024
Question

If i edit an invoice , and saved it , but i need to go back the original invoice, can i do that

  • April 12, 2024
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1 reply

April 12, 2024

Hello there! I'm here to provide details on how to utilize your QuickBooks account and be able to see previous invoice transactions.

 

In QuickBooks Online (QBO), once the invoice is edited and saved, you won't be able to access the original transaction. However, if you need to review the changes, you can retrieve them by accessing the Audit History. This feature will enable you to locate the original transaction and review it.

 

Here's how:

 

  1. Sign in as an admin to your QBO account. 
  2. Go to the Gear icon.
  3. Under the Tools option, click on Audit log.
  4. Filter out the UserDate Changed, and Events options to locate.
  5. Hit View once you've found your invoice.

 

You can learn more about this feature and keep track of your activities through this resource: Use the QBO audit log.

 

Additionally, check out this article that can help when your customer pays an invoice: Record invoice payments in QBO.

 

This thread is always open if you have additional questions or concerns about managing your sales transactions. My team and I are ready to help you out.