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January 20, 2021
Question

If the expense is marked as billable then when invoice is raised the effect is coming in different account from what is chosen at the time of creating invoice?

  • January 20, 2021
  • 1 reply
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1 reply

January 20, 2021

Hello @mittal-lalwani,

 

Let me help share how your accounts differ when creating a billable expense for your customers in QuickBooks Online.

 

Yes, the account when an invoice is created from a billable transaction is different than what is selected on the actual expense. It is the account you've chosen when you started tracking billable expenses for your customers.

 

If you wish to change the account of the billable expense before creating an invoice, you can do so by following the steps below:

  1. Go to Sales.
  2. Select Customers.
  3. Open the customer's profile associated with the billable expense.
  4. Select to open the billable expense transaction.
  5. On the Account menu, select the account you wanted to show up on the invoice.
  6. Click Save.

On that same page, here's an article you can read to learn more about billable expense tracking: Find out how to record billable expenses in QuickBooks Online.

 

In the same manner, I've also included this reference for a compilation of articles you can use while working with us: Sales and Customers for QuickBooks Online.

 

If there's anything else that I can help you with, please let me know in the comments below. I'll be here to lend a hand.

January 22, 2021

this all step i know very well. also i shared my problem with QB team through smart tool so it was sorted out.

 

we noticed that all my accounting was correct but due to QuickBooks software issue from their end so this problem was faced.

 

now if i do all the entries again then it is giving correct effect