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sasivarnakumar
March 4, 2022
Question

IGST not appearing for interstate invoice. I follow the quickbook guide to the dot

  • March 4, 2022
  • 1 reply
  • 0 views
My state is TN and my GST start with 33 my customer GST starts with 09 Not able to bill IGST even i followed this guide and cross cheked twice. Is it a BUG or am i missing anything? https://quickbooks.intuit.com/learn-support/global/pay-sales-taxes/how-do-i-apply-igst-on-my-invoices/00/382283

1 reply

MichelleBh
MichelleBh
March 4, 2022
I don't want you to experience this sort of problem in QuickBooks, @sasivarnakumar. 

 

I'll ensure that the ISGT tax will work in your sales forms in QuickBooks Online. This way, your taxes, and book will stay accurate at all times. 

 

I appreciate your following the article and cross-checking the information. Since the issue persists, I'd route you to our Customer Care Team. Our experts can investigate your tax settings in a safe place and provide some troubleshooting to help fix the IGST problem in your account. 

 

Here's how: 

  1. Go to the Help menu, then click Contact Us. 
  2. Type your concern in the box and tap Let's talk. 
  3. Click the Start a chat button.
  4. Complete the required data and submit the request.

 

Make sure to contact them within business hours to ensure a swift response.

 

Check out this article below to know the GST reports and how these taxes affect QuickBooks data: How GST impacts QuickBooks users.

 

Don't hesitate to mention my name if you have follow-up questions, as I always check my notifications. I'm always here to help you. Take care always, sasivarnakumar.

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