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December 4, 2023
Question

Invoice duplicate evrey month!!

  • December 4, 2023
  • 1 reply
  • 0 views

Hello, I found a recurring invoice every month with the same customer name, product, and value, despite the invoice being paid. Is there a reason for this?

1 reply

JessT
December 4, 2023

Hi FoofSh,

 

Welcome and thank you for seeking help with your recurring invoice situation. I can assist you in figuring out why duplicates exist.

 

If you spot a recurring invoice causing duplicates, check your list of recurring transaction templates. Make sure to delete the ones causing the duplicates. Here's how:

 

  1. Go to the Gear icon.
  2. Under Lists, choose Recurring transactions.
  3. Once you find the one causing duplicates, click the down arrow next to Edit on the template line.
  4. Choose Delete.

 

After deleting the template, don't forget the duplicate transactions to correct your books.

 

If you have other questions about recurring transactions, please don't hesitate to reply on this thread. Take care and have a good one!