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M
marketing6
August 1, 2021
Question

Need help We do have a question and no one until now help us and solve our problems

  • August 1, 2021
  • 2 replies
  • 0 views
Our problem is : When we are quoting our client we add new item each time and the vender of the item mostly is amazon , we do put the item cost + we select the vender , we do not create a Purchase Order for amazon orders . now we surprised that when we tried to get the taxable sales summary to pay the tax to our government that all amazon orders and all other orders which we don't create a purchase order for it is not calculated under purchased item in the report which lead the calculation of paying the tax much higher than we should pay . Now we really need help to figure out how to calculate all purchased item throw vender amazon ?? This is a very serious issue FYI what we usually do quote our client then after we got the approval we convert the quotation into an invoice that's it .

2 replies

Kristine Mae
Kristine Mae
August 1, 2021

I'm here to help you sort this out, Marketing6.

 

Once you set up the sales tax, QuickBooks will do tax calculations automatically. Creating a purchase order will not affect the calculation. It's because a PO is a non-posting transaction. 

 

In your case, it looks like you're creating a billable expense transaction. It's an expense you incur on your client's behalf once you perform work for them. Or purchase something for them.

 

First, we'll have to check the product or item. Let's ensure you've selected a sales tax or purchase tax. This way, the tax liability or amount will be calculated accurately. Here's how:

  1. Click the Gear icon.
  2. Go to Products and services.
  3. Select the item, then click Edit.
  4. Ensure a sales tax item or code is set up.
  5. Click Save and close. 

Then, review the transactions and ensure a sales tax or code is linked.

 

Once done, you can pull up the Tax Liability report. From there, you can get a detailed look at the taxes you owe and why you owe them. 

 

If you have further questions, feel free to click the Reply button below. We're around 24/7 to help you. Keep safe!

M
marketing6Author
August 1, 2021

Dear Kristine Mae 

 

Really thank you for your quick reply , i follow what you instruct us but still get nothing .

 

If you are asking on which “ Income account “ , its on “ sales “ , and for “ Expense account “ its “ Purchases  “

Im not really sure if I get your point or not but however these setting is since we create an account with your system

 

Is there a way to contact you directly and make you to control my pc so you can show me ??

 

 

R
ReymondO
August 1, 2021

Good day, @marketing6.

 

Thanks for getting back to us. Allow me to join in this conversation and help you with your concern. 


Once you set up sales tax, QuickBooks automatically calculates the total tax rate for each sale based on the following:

 

  • Your customer's tax exempt status
  • Where you sell and where you ship
  • What you sell


An estimate/quote is a non-posting transactions which you can give to your customer for a quote, bid, or proposal for your work plan to do. 

If you're using this when recording your transactions, they won't show in the Taxable Sales Summary report. The report will show the posting transactions such as invoices or when you make a sale. Thus, they will only reflect on the report after converting them into invoices.


If you want to connect with us, I'd recommend contacting our phone support. They have the tools that can perform screen-sharing sessions in a secure environment and help you with the process. This way, we can verify the cause of the issue and fix it.

 

Here's how to connect with them:
 

  1. Click the Help menu in the upper-right hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Select Contact Support Team.
  4. Type again Talk to a human and click Contact Support Team.
  5. Choose between Ask the community, or Chat.

 

You can also check out our support hours to ensure that we address your concerns on time.

 

For more details on how QuickBooks calculates taxes, you can refer this article: How QuickBooks Online automatically calculates tax when you make a sale.

 

Please know that our doors are always open to help you with any QuickBooks-related concerns. Take care and enjoy the day! 

S
Saqib shaikh
February 26, 2025

Need your 15000

A
Aldren18
February 26, 2025

I'm glad you joined the QuickBooks Community, Saqib. I appreciate your participation, and I'm here to assist you.

 

Could you provide more details about what you mean by "Need your 15000"? Are you referring to a specific concern you would like us to address? This will help me better understand your needs and offer the most effective support.

 

To ensure we provide the best assistance, please share any additional context or questions you have. You can use the Reply button below to communicate with us. It's our pleasure to support your business and help you achieve your goals. We're committed to helping you find solutions and look forward to hearing from you.

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