Skip to main content
S
sumitdey
September 28, 2020
Question

Need to talk to customer care..nee some clarification'

  • September 28, 2020
  • 3 replies
  • 0 views
Original commenter did not share additional details

3 replies

C
ChristieAnn 11
September 28, 2020

Hi there, sumitdey.

 

I can see how important to talk to our Customer Support Team to ask for some clarification.

 

Currently, we're unable to provide someone from our support to talk with you. This is because we have other ways for you to get in touch with our representatives to ensure you are routed to the right support team. Before I route you to them, may I ask what is happening so that I can assist you? Please know I'm always around to help with any QuickBooks issues you may be having.

 

I recommend going to the Help icon. From there, you can contact us through messaging so that our QuickBooks Support Team can discuss the concerns with you.

 

Here's how to contact them:

 

  1. Log in to your QuickBooks Online (QBO) account.
  2. Go to the Help menu.
  3. Type your question in the search box below or click on one of the following frequently viewed topics.
  4. Click No, I still need help.
  5. Select Contact QuickBooks Support.
  6. You'll be routed in the Choose a way to connect with us page.
  7. Choose Chat.

 

 

 

 

 

Please click this link to see different articles to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments.

 

Let me know here in the Community if you need additional assistance with your QuickBooks product. I'll be here to help.

B
brijesh
October 8, 2020

co. id [removed]  query regarding Ledger balances 

 

[removed attachment]

AlcaeusF
AlcaeusF
October 8, 2020

Thanks for joining this conversation, @brijesh.

 

To ensure that I can provide the best resolution for your concern, may I know what specific help you need regarding Ledger balances in QuickBooks Online (QBO)?

 

You can click the Reply button below to add more details.

 

For tips and other resources, I recommend visiting our website for reference: Self-help articles.

 

Please know that I'm only a post away if you have any other issues. I'll be here to help. Have a good one!

B
brijesh
October 12, 2020

kindly call

RenjolynC
RenjolynC
October 12, 2020

I appreciate your time getting back here, brijesh.

 

You can share the details of your concerns in this thread, and we'll do our best to help you. However, if it requires pulling up your account, we're unable to do that in this public forum.

 

All account specific issues need to be addressed by contacting our support specialists. You can follow the instructions provided by my colleague ChristieAnn. To check our support hours, you can click here.

 

For adding your questions, just click on the Reply button below and I'll get back to you as soon as possible. 

Terms & ConditionsAccessibility statement