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April 10, 2021
Question

One invoice we canceled before which is reflecting every month in new invoice number - 1147, kindly help us to rectify the error

  • April 10, 2021
  • 1 reply
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1 reply

MarsStephanieL
April 10, 2021

Hi there, @social.

 

You can pause and delete the recurring invoice so that it will not create a new invoice transaction every month. I'd be happy to show you the steps on how to stop it. Refer to the steps below:

 

  1. Go to the Settings and select Recurring transactions under the Lists column.
  2. Locate the invoice transaction, click the drop-down button beside it, and select Pause.
  3. Select the drop-down button again and click Delete

I've also added some screenshots for your additional reference:

 

 

You may consider checking out this article to know other things you can do with recurring transactions: Create recurring transactions in QuickBooks Online.

 

I'll be around if you have other concerns. Enjoy your weekend!