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April 26, 2023

Hi there, Christian.

 

I want to ensure you can update the description of your Bundled item.

 

To verify, have you encountered any error messages when updating the item? Any extra information is appreciated.

 

In the meantime, let's perform troubleshooting steps by logging in via incognito mode or a private window. This way, it confirms if the cache is the cause.

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

Once logged in, try to update the bundled item again. If it works, go to your default browser and clear the cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information. 

 

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on may be having a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

 

You may also visit this resource to know what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

 

In case you'd want to see some insights into the things you buy and sell and the status of your inventory, we have reports you can run. For more details, check this article:  Use reports to see your sales and inventory.

 

Keep me posted on how things go on your end. I'm always here to assist you further. Have a great day!