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morris a
March 31, 2020
Question

processing payments

  • March 31, 2020
  • 1 reply
  • 0 views

can someone from quickbooks answer tell me why when i signed up for merchant services and told the rep i would be doing 40-50k per month he did not tell me i would be limited to processing 5k thru quickbooks, this has devastated my start up business why i am trying to supply the medical community with masks and gowns

 

m.a.

1 reply

LucasMicromatis
LucasMicromatis
April 1, 2020

Good morning, @morris a,

 

Thanks for letting us know about your experience. Let me see if I can shed some light on limits.  Merchant account limitations are setup based on review of the information submitted through the application.  A sales representative would not provide you a limit because they have no way of knowing the limits being established prior to applying.

 

As you continue to process with us, however, and your transactions and volume are shown to be consistent, your account will be reviewed internally and that limit may be increased.  I can't provide a time frame for that, unfortunately; the reviews are done on a case by case basis.

 

Thanks,

Lucas

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