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alltranhose
Apr 9, 2022 2:53 PM UTC
Question

QB is miscalculating the sales tax despite the rate being correct in the system and showing the correct percent on the invoice. Why?????

ex: the tax rate in the system is 15% and it shows 15% on the invoice. However, the math is not correct...it is charging 16.5%...an old rate that was adjusted two years ago.

1 reply

JoesemM
JoesemM
Apr 9, 2022 7:39 PM UTC

Hello there, @alltranhose.

 

I can see here that you've posted the same question twice. I'd recommend following the advice shared by my colleague in this thread: https://quickbooks.intuit.com/learn-support/global/manage-customers-and-income/re-the-tax-rate-in-the-system-and-the-tax-rate-showing-up-on-the/01/1067801#M5824.

 

Please let me know if you have any additional concerns with QuickBooks. We're always here to help.  

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