Quickbooks will not update address on sent invoices, even after I updated it countless times.

Let's perform some troubleshooting steps to sort out this issue with updating the address on set invoice in QuickBooks Online (QBO), Info2118. I'll provide the detailed process below.

Excessive historical data in the browser can cause discrepancies that affect the view and performance of your QuickBooks. This might be why you're unable to update the address on the invoices you sent.

Log in to your account through a private or incognito browser that prevents storing data that may cause display problems. You can open one of these browsers using the following keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Shift + Ctrl + P
• Microsoft Edge: Ctrl + Shift + N

If it works, clear your cache to update any website preferences interfering with the program's functionality and ensure your browser version is up-to-date, as outdated versions can lead to compatibility issues. Alternatively, try using another supported, up-to-date browser.

Moreover, you can read this guide for more details to help you account for your customer's payments: Record an invoice payment.

I'm just one post away if you still have concerns with managing your invoices or other sales transactions in QuickBooks Online. I'm here to lend a helping hand. Take care always.