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RenjolynC
February 24, 2022

Welcome to the Community space, Rachel Beh.

 

I'll give steps on how you can re-enter the deleted transactions.

 

For now, we're unable to restore an invoice once it is deleted. However, you can use the audit log to get the details. Then, record the transaction again.

 

Here's how:

 

  1. Go to the Gear located in the upper right-hand corner.
  2. Under Tools, select Audit log.
  3. Select the User and Date.
  4. From the Event drop-down menu, choose Deleted/Voided transactions.
  5. Find the deleted invoice and click View to see the history.

After getting the information, you can re-create the invoice by going to + New > Invoice.

 

To learn more about the audit log report and manage your invoices, please check out these articles:

 

As always, you can visit us here if you have more questions regarding the sales transactions or other concerns in your account. I'll be around to help. Have a good day ahead!