The invoice sorting is not correct in the mobile app. It shows bills numbered after 1000 even below my bills numbered 600

Hi packwellanil2,

Thanks for bringing this to our attention. Let’s check to see if this only happens in the app or on your QBO company itself, and see if the basic troubleshooting steps will solve it. That way, we will know if there is a need to investigate it further.

If you haven't already, try sorting the invoices by date and then by invoice# again. We'll see if the correct sequence shows up this time. If it's the same thing, you'll want to refresh your data by tapping on Settings (Gear icon) and choosing Refresh Data or better re-install the app to start fresh. If nothing happens, please sign in using a web browser and sort your invoices the same way to compare the result with the app.

If the app and the web version show the same thing, it means the issue is in your QBO company. Otherwise, this is an issue with the app. Either way, I will still recommend contacting our QBO Support to check this further using more tools.

I'm just right here if you have questions as you follow the troubleshooting instructions, or if you have other queries about QuickBooks. Always feel free to reach out.