We are facing problems regarding slow service. Does anyone know about this problem? when searching for product lists or invoice create the time system is very slow

Thank you for posting in the Community, @cttajlan.

I’m here to rectify your concern about pulling up transactions seamlessly in QuickBooks Online (QBO).

There are various reasons why sometimes the application is running slow. One of these could be a browser-related issue. In this, it’s best to perform basic troubleshooting steps. 

Concerns like this are usually caused by system performance. Your browser may have loaded its historical cache due to visiting several websites. To fix this and allow you to carry on your business tasks, I advise you to run browser troubleshooting.

To start, please open a private window of your browser. It pinpoints the cache that frequently results in strange behavior from browsers.

Here are the keyboard shortcuts to open a private browser:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + P
• Safari: press Command + Shift +N

Once done, proceed to clear the cache in the browser to prevent this from happening again. If you have another supported browser, you can choose that instead.

Feel free to post back if you have more concerns with managing transactions. The Community always has your back. Have a good one!