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May 1, 2021
Question

We getting some invoice which we did not make it . it happend many times . what is the resone ?

  • May 1, 2021
  • 1 reply
  • 0 views
we got invoce num 7601 today at 6;am and we are starting work at 8; am so 100% we are not make that invoice .. we had same problam last month also . please help us with that . thanks

1 reply

Rose-A
May 4, 2021

Greetings, tirezone-ae.

 

Your recurring transaction may be enabled that's why your invoices are automatically created in QuickBooks Online. To stop this, you can delete or set it to unscheduled.
 

Here's how:

 

  1. Click the Gear icon ⚙and choose Recurring Transactions.
  2. Select the invoice transaction and click Edit.
  3. Choose Unscheduled.
  4. Hit Save.
  5. You have the option to delete it as well.

 

To know more about how this feature work in QuickBooks Online, you can take a look at this article: Create recurring transactions in QuickBooks Online. It will provide you steps on how to create a duplicate an existing template as well as additional resources to help you with your future task.

 

Please get back to me if there anything else you need. I'm always here to lend a helping hand. Have a great day!