What should I do if Customer sent payment to my personal account?

You can categorize the transaction as a transfer if you have added your business and personal accounts in QuickBooks Online (QBO), @2mylesbbq.

To begin with, if the transaction has not been automatically downloaded from both accounts, you can manually enter it by following these steps:

1. Go to the +New button, then click Transfer.
2. Choose the account the money is coming from in the Transfer Funds From dropdown.
3. Select the bank account that the money is going to in the Transfer Funds To dropdown.
4. Enter the amount in the Transfer amount field and edit the Date field.
5. You can choose to add a description in the Memo field.
6. Select Save and close.

Please note that we don't recommend mixing business and personal funds,  as this can lead to confusion and complicate your financial records.

For more detailed guidance on how to record transfers tailored to your specific needs, please refer to the article: Transfer funds between accounts.

Furthermore, consider exploring these resources to better analyze and understand your business, enabling more informed decisions:

• Run reports in QuickBooks Online
• Customise reports in QuickBooks Online

If you have further inquiries regarding bank transfers or other QuickBooks Online-related issues, feel free to reach out to the Community. We are here to assist you.