What to do if I can't create Demo Company

I'll guide you on how you can fix this issue, Rm.

It's possible this is happening due to a browser-related issue which is in relation to an overloaded browser. This causes problems with loading, display or even formatting on a website. We can perform some troubleshooting steps to fix the problem. 

You can log into your account using an incognito window and double-check if it solves the problem. Use the shortcut keys below to access the private window (incognito):

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Shift + N
• Microsoft Edge: Ctrl + Shift + P

Accessing this mode deletes cookies and browser history leaving them clean and easy to access any websites and error-free. If it works, return to the default browser and clear the cache. Clearing the cache gives you a browser fresh start and deletes some outdated.

However, if the same thing is happening, I suggest switching to a different browser since it often comes down to personal preference. Some browsers offer extensions and add-ons that can be installed to give a new or different functionality to your web browser. Some of these add-ons aren't available for the browser that you use. Once everything is already working perfectly, you should be able to see data in your sample company.

But if the steps above are still not resolving the issue, I recommend reaching out to our support team so they can take a look at this and investigate further. They have the tools to pull up your account in a secure environment. 

Furthermore, you can familiarize yourself with some of the main features when using QuickBooks Online (QBO). I've added this article for more details: Get Started With QuickBooks Online.

Reach out to us here anytime if you need further assistance. We'll always be right here to help.