Skip to main content
Jan 2, 2020 12:38 PM UTC
Question

When i am sending a invoice, it shown success and deliver but no mail yet get to subscriber not also get a copy to my

Original commenter did not share additional details

1 reply

Jan 3, 2020 4:40 AM UTC

Hello,

Welcome to QuickBooks Community!

 

Here are the steps you need to follow:

  1. Choose Edit > Preferences > Send Forms.
  2. Click My Preferences tab, set Send e-mail using to the option that you want to use, then select OK.
  3. If the preference is set correctly, to toggle it:
    1. Choose Edit > Preferences > Send Forms.
    2. Select My Preferences tab, select QuickBooks E-mail, then click OK.
    3. Choose Edit > Preferences.
    4. Select Outlook, then click OK.
  4. Close QuickBooks and all other programs.
  5. Restart Windows.
  6. Restart QuickBooks.
  7. Email the report or transaction.

If this doesn't work out, please feel free to get in touch with us.