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September 26, 2019
Question

When i print for Receive Payment, only show the invoice, but CN for contra is not stated?

  • September 26, 2019
  • 1 reply
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1 reply

September 26, 2019

Hello there, acct.

When printing the Receive Payment transaction, only the Outstanding Transactions will show and not the Credits side. As a workaround, you might want to enter the Credit Note information on the Memo field.

Also, you can run and print the customer’s statement to get all the transactions you need printed. Here’s how:

  1. Go to the customer’s profile.
  2. Click the drop-down arrow next to New transactions.
  3. Select Statements.
  4. Set your desired dates (transaction date involve).
  5. Click Print or Preview. 

Always feel comfortable on visiting us again if you need anything else.