Skip to main content
J
jbarr-millcreekp
November 30, 2024
Question

when will import invoices be working again?

  • November 30, 2024
  • 1 reply
  • 0 views
I've been using Import Invoices for the last year. Yesterday I tried to do so again and get the message "Import invoices isn't quite ready to support sales tax. We're working on it. Support for sales tax will be coming soon." Does anyone know when the feature will return?

    1 reply

    J
    JanbonN
    November 30, 2024

    Thank you for reaching out with your query, jbarr. The ability to import invoices in QuickBooks Online (QBO) is generally available across most versions, with the exception of the Simple Start version. Allow me to provide further details and suggest a workaround below.

     

    As the error message you encountered indicated, the functionality to import invoices is temporarily unavailable when sales tax settings are enabled. This is working as designed.

     

    As a workaround, please consider exploring third-party applications that offer the functionality to import your invoices. Here's how:

     

    1. Navigate to the Apps section in your QBO dashboard.
    2. Click on Find apps.
    3. Use the search field to enter keywords such as "import invoices."
    4. Explore the results by clicking on the app icons, which will provide detailed overviews and user reviews of each application.

     

    Additionally, you can run a report for your customer to get an overview of your accounts receivable transactions.

     

    We're here to help you should you have other concerns with importing your invoices or need further assistance, jbarr. Have a great day ahead.

    Terms & ConditionsAccessibility statement