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September 24, 2023
Question

Where can I find the "email forwarding" function in a Business view? I don't have "Receipts" in Bank transactions and am getting a 404 error when clicking "take me there"

  • September 24, 2023
  • 1 reply
  • 0 views
Based on this article https://quickbooks.intuit.com/learn-support/en-us/help-article/accounts-payable/email-receipts-bills-quickbooks-online/L7r2LAQ7C_US_en_US there should be n option of forwarding bills to a custom email. However, I don't see it in my UI and getting an error 404 when forwarded from the article

1 reply

September 24, 2023

Hello there, @maramio.

 

Currently, the option to email your expense receipts and bills to QuickBooks Online (QBO) is unavailable as the feature isn’t procurable in the International version. It also explains why you encounter the error 404. As of now, this feature is only available for QBO US subscribers.

 

I would advise sending this functionality as feedback in this case. This will help our product development team understand the features that business owners need to use the product conveniently. Here's how to submit your ideas:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter a brief description of your product suggestion.
  4. Click Next to submit feedback.

 

In the meantime, you can utilize the attachment section where you can affix the PDF copy of your receipts when you create an expense in QBO. Let me show you how:

 

  1. Click the + New button.
  2. Select Expense under Suppliers.
  3. Complete the expense information.
  4. Hit the Attachments icon, then locate and open the receipt from your folder.
  5. Hit Save and close.

 

Other than that, you can consider utilizing a third-party application that allows you to the same functions in QBO. All available products that support integration with QuickBooks are available in our QuickBooks App Store. Once you have one in mind, you may contact their Technical Support Team to get assistance with the connection.

 

Please let me know if you have other concerns about QuickBooks. The Community is always available to help.