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January 21, 2024
Question

Why am I no longer seeing my invoices or able to create invoices on the app?

  • January 21, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

January 22, 2024

Hi quenchincslu-gma,

 

Thank you for posting in the Community!

 

Any transactions you've entered in QuickBooks Online can be viewed or accessed on the app or on your computer browser. Let's try to clear your apps' cache and uninstall/reinstall the app.

 

Here's how to do it in the QBO app:

 

  1. Go to the Menu icon and tap Help & Feedback.
  2. Select Refresh Data.
  3. Tap Refresh to confirm.

 

If the that option is still not working on your end, kindly try to uninstall/reinstall the app.

 

Feel free to drop a comment below if you have any other questions, we're here to help. Have a nice day!