Why aren't my invoice templates updating?

Let me share some information about updating the invoice template, @powerhouse-es1-g.

To begin, let's make sure that the template is a default one and the changes is applicable to the new invoices. 

If issue persists, we can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once you have successfully updated the template, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.

I've also attached some articles you can refer to for your future guidance and detailed steps in managing your invoices in QuickBooks:

• Customise invoices, estimates, and sales receipts in QuickBooks Online
• Add, customise, or remove logos on sales forms

Don't hesitate to leave a comment if you have further questions about updating your invoice template. Wishing you and your business continued success.