Why does the Quickbooks app crash whenever I add a line item to an invoice?

Thank you for reaching out to the Community, Userjim.

Please know that I recognize the difficulties of facing the same issue repeatedly. Rest assured, I'm here to help you successfully add a line item to an invoice on your QuickBooks Mobile App.

To begin, please ensure you have a stable internet connection and that your app is updated to the most recent version to synchronize the latest data. If your app is not up-to-date, kindly proceed with the update.

However, if the issue persists, I advise clearing the application data of your QuickBooks Online (QBO) app. This action will restore the app to its default settings, remove any issues from old or corrupt data, and enable your QBO app to operate seamlessly.

Here's how you can refresh your data on iOS:

1. Go to Settings, then select General.
2. Choose iPhone Storage, then tap the QuickBooks Online app.
3. Then select Offload App.

If the issue persists, you can uninstall and reinstall the QuickBooks Online mobile application.

Additionally, using other supported browsers can be a good alternative so you can continue working on your invoices on the QuickBooks website.

Additionally, consider using other supported browsers that can be a helpful alternative, allowing you to keep working on your invoices on the QuickBooks website.

Once everything is good you can check this article to learn how to use the QuickBooks mobile app to receive an invoice payment from your mobile device: Receive an invoice payment using the QuickBooks Online mobile app.

Keep me in the loop if you have additional questions about managing your invoices in the QBO App. I'll be sure to be in touch with your inquiries. Keep safe!