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March 10, 2025
Question

Why has the tab order gone wrong again? To raise an invoice or bank deposit after the first line,press tab andit goes to Add lines and not the next line of the invoice?

  • March 10, 2025
  • 1 reply
  • 0 views
This is driving me crazy everytime something is improved we have these issues. It makes inputting take forever. I don't want to keep going between tab and my mouse

    1 reply

    March 10, 2025

    Thank you for your patience with the tab key issue when managing deposits and invoices, @CarolB. I'll direct you to the optimal support group to help resolve your issue and ensure you can use the tab key without directly jumping to the Add Lines section.

    Here's how you can reach them:
     

    1. Go to the Help menu.
    2. Select Contact Us.
    3. Enter your concern, then select Let's Talk.
    4. Choose a way to connect with us:

     

    • Start a chat with a support expert.
    • Get a callback from the next available expert.
       

    For more details about the support schedule, please see the article: QuickBooks Online Support.

    Additionally, you can utilize this resource for future reference about managing customer payments in QuickBooks: Record invoice payments in QuickBooks Online. This article also includes guidance on how to delete, void, apply credit to, and view the remaining balance of your customer's account.

    Should you have any more questions or require additional help with logging your invoices and deposits, don't think twice to get in touch. I'm here to help ensure your experience is smooth and hassle-free.