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March 29, 2024
Question

Why is it asking my if i want to reuse an invoice number on quickbooks when the number is from an invoice last year.

  • March 29, 2024
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1 reply

March 29, 2024

Hello there, kerrysignaturefu. I can explain why there's a prompt message on your invoice in QuickBooks Online.

 

The prompt message will show when QBO detects that the invoice number has been used previously, even though it's in the last year. This feature is working as designed to prevent accidental duplication of invoice numbers, ensuring that each invoice has a unique identifier.

 

You can disregard the message if you want to reuse the number. Yet, having the same invoice might lead to discrepancies in your invoice report.

 

Moreover, consider reviewing these resources for guidance once you're ready to enter customer payments and if you decide to personalize your forms to improve business communication:

 

 

If you have additional concerns regarding your invoice, feel free to click the Reply button. Stay safe!