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T
therapy-cheryl
March 30, 2023
Question

How to get rid of the words ‘name of no’ on top of my invoice email that is sent out to clients?

  • March 30, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

JessT
JessT
March 30, 2023

Welcome to the QuickBooks Community, Cheryl!

 

I tried to send an invoice to my email, but I can't find "name of no". Can you give us a screenshot of it?

 

If you are referring to "INVOICE [invoice_#]", that texts are not removable. It tells the customer which invoice they are receiving. The only thing you can change is the content of the email.

 

 

You can also check about customising invoice forms for your additional reference.

 

Let me know if you have other questions in mind. Take care and have a good one!

T
therapy-cherylAuthor
March 31, 2023

Hi, thanks for the quick response.

 
Here is a photo:

It’s is above the logo.
D
DebSheenD
March 31, 2023

Hello, @therapy-cheryl.

 

Thank you for getting back and sharing updates about your concern. I'm here to help you get the support your need to remove the "name of no" when emailing invoices.

 

Here's how:
 

  1. Open the invoice that you want to send to your customer.
  2. Tap Customize button. Then hit Edit current.
  3. Click the Content tab and select the header of the invoice.
  4. Ensure to unselect the Form number tick box and click Done.

With these steps, we'll be able to remove the "name of no" when sending invoices through email.

 

You can check out the Customise invoices, estimates, and sales receipts in QuickBooks Online article for additional resources. It contains complete information on how to change the layout, design, and data fields that show on the invoices.  

 

Additionally, feel free to visit our Manage Customers and income page for more insights about managing your customer transactions.

 

If there's anything else that I can help you with, please let me know in the comments below. I'll be here to lend a hand. Stay safe!

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