How to solve issues with home currency

Hi there, arlene.bolilan.

Currently, we have an ongoing issue about customers getting this error in QuickBooks Online.

As a workaround, you can create a holding account in the home currency. You can use the holding account instead of the foreign currency bank. Then, create a transfer between the bank and the holding account

You can contact our QuickBooks Technical Team so they can add your company details to the list of affected users. You can them via chat or email.

Please feel free to come back to the Community if you have other questions. I'm here to help.

Issue: Creating Journal Entry or Bank Deposit to foreign currency AP or AR general ledger accounts

Error: "You can only use home currency balance sheet accounts with home currency A/R and A/P accounts."

Solution: Create an AP vendor or AR customer in the foreign currency, create a bill/invoice for a nominal amount. This will force QB to create a duplicate AP or AR GL account in the foreign currency. Create the journal or deposit, using the new AP or AR acct. Now delete the bill/invoice you originally created.

You're welcome.