My account no is xxxxxxxxx & my open case ID is xxxxxxxxx. My account is currently disabled due to inability to update billing method. Need to talk to a human & escalate!

It isn't the kind of experience that we wat you to come across, harpreetmehta.

Since this is a public forum, I'm unable to pull up your account and review your case ID.

That said, our Phone Support team can give you an update with regard to your concern. You can provide your case ID number so you won't have to start from scratch when contacting our agents. Let me guide you how:

1. Click the ? Help icon.
2. Enter Talk to a human.
3. Select Contact Support Team.
4. Enter, I want a follow up for this case number (enter your case ID number).
5. Click Contact Support Team.

Feel free to get back to this forum if there's anything that I can help. Keep safe!