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June 23, 2023
Question

QuickBooks not connected to FNB. Having issues for 2 weeks. Anyone else having the same?

  • June 23, 2023
  • 1 reply
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1 reply

June 23, 2023

Thank you for visiting the QuickBooks Community. I'll share details about the FNB connection issue and route you to the right support team to assist you further on this matter.

 

The problem with QuickBooks not connecting to FNB has recently been labeled as an ongoing issue. Our product engineers are presently working to resolve this as quickly as possible.

 

For now, you can manually import your bank transactions into QBO using a CSV file as a workaround so they'll appear on QuickBooks.

 

Then, I suggest contacting our QuickBooks Online Support Team so they can add you to our notification list. This will help our engineers determine the number of affected users. You'll also receive updates through email once the issue is resolved.

 

Lastly, you may refer to this article if you need help categorizing your entries by matching or adding them to avoid double transactions: Categorise and match online bank transactions in QuickBooks Online.

 

I've got your back if you have more questions about managing your banking transactions in QuickBooks Online. Take care and have a great day, finance-ztel-co-.