Refund from supplier

I'm happy to see your post today, lianaroberto.

If you want to record a refund from your supplier, then you can follow the steps below depending on which scenarios suits your situation.

If the refund is for returned stock items, you need to create a supplier credit, here's what you'll need to do:

1. Enter the supplier refund cheque by going to the + New icon and select Bank Deposit.
2. In the Add funds to this deposit section, fill in the necessary fields.
3. Select Save and close.

Once done, you can link the deposit to the supplier credit. 

Here's how:

1. Go to the + New icon.
2. Select Expense or Cheque.
3. In the Payee drop-down, select the supplier name. Leave the Ref/Cheque no., Payment date, Amount and Memo fields blank.
4. In the Add to Expense or Add to Cheque section, select Add for the outstanding supplier credit and deposit.
5. Select Save and close.

If you want to pay bills using supplier credits, you can follow the steps on Scenario 2 of this article about handling supplier credits and refunds in QuickBooks Online: How do I handle supplier credits and refunds?

If you wish to review your suppliers transactions, this article will be your guide: View supplier transactions.

Get back to me if you have other questions. I'm always happy to help you further. Keep safe and have a great rest of the day!