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Jul 20, 2019 9:34 AM UTC
Question

Expenses are no longer added automatically upon payment via company card. How do I ensure that it is generated automatically?

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1 reply

Jul 20, 2019 10:31 AM UTC

Hello, zarook58.

 

You can check your Online banking window to ensure that expenses will still download automatically. Here’s how:

  1. Click Banking from the left menu. 
  2. Go to the Banking tab. 
  3. Check if the bank account where the expenses are coming is still showing. 

If none, you can click the Add account tab to reactivate your online banking feature. 


Please note that there are times that it will take 24hrs for the bank to post transactions. This could also be the reason why your transactions are still not showing. 


Please let me know if you’re referring to something else.