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February 9, 2023
Question

Expenses aren't working, told me to retry or contact quick books

  • February 9, 2023
  • 1 reply
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Expenses aren't working

1 reply

February 9, 2023

I’ll be happy to help you with expenses in QuickBooks Online (QBO), mg19mr.

 

Let me ensure that your concerns are addressed accordingly to get you back to business seamlessly. Concerning the expenses that are not working on your end, are you referring to creating one? If so, I have a solution to rectify that.

 

In this, we can perform browser troubleshooting steps. This resolve will help eliminate common errors that might prevent you from using the application flawlessly. To start, we can open a private browser. This setup isolates any website problems that may occur.

 

Here are the keyboard shortcuts to open a private browser:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Microsoft Edge: press Ctrl Shift P
  • Safari: press Command Shift +N

 

Once done, create the expense within the private browser. Then proceed with clearing your computer cache. It is to keep this from happening again. Also, you can opt for other supported browsers if you have one.

 

However, if you’re running into the same problem, can you provide me further information or any error message that stops you from creating the expense? Perhaps a snapshot to get better insights into this matter.

 

Feel free to post here if you have more concerns about expenses. The Community always has your back. Have a good one!