Question

Hello, I am reconciling an Account, the Opening Balance, Deposits & Expenses are all the right balances from the statement but it is telling me it is out. Any Answers?

Forum|Forum|7 years ago
May 22, 2019
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J

jamesUS

Hey lckbooks, did you want to share a screenshot of this so I can understand a little better?

L

lckbooksAuthor

Hi James, I have Attached a Copy of the Statement & the Transactions I am trying to Reconcile. The Opening Balance, Closing Balance, Expenses & Charges all say the same Amounts, but it is out by $108.20. Which strangely is double the difference of the Expenses & Charges. I hope I haven't Confused you. Thanks Lisa.

JessT

Hi Lisa!

Thank you for the screenshot. I will continue to help you with your reconciliation.

Since the opening balance and the transaction amounts are correct, we’ll check their reconciliation statuses instead.

Please open your credit card register and make sure that any of the four transactions don’t have an R mark. This mark means a transaction is reconciled, and it’ll create a difference on the reconciliation. If you see one, just click on the mark until it disappears or it changes to C (cleared), then click on Save. When a warning about the change will pop up, just select Yes.

I’ve replicated your scenario, and I was able to reconcile mine with a zero difference. I'm confident that we'll have the same results after you check yours.