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December 27, 2022
Question

Hello, the company expenses haven't been feeding from the bank feeds for a few months, what should I do? Thanks!

  • December 27, 2022
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1 reply

JoesemM
December 27, 2022

Hi there, @realmarkedx. I'm here to help share the steps on how to update your bank feeds and get new transactions in QuickBooks.

 

To start with, may I know the name of your bank account first? The name of your bank account can help me review our resources to check for reported issues since the bank feeds haven't been updating for few months.

 

Also, I recommend visiting your bank's website. This way, you can check if they have ongoing website maintenance which might be the reason why transactions not added to QuickBooks.

 

After that, you can go back to QuickBooks Online and do the manual update from the Banking page to refresh the connection between your bank and QuickBooks.

 

Here's how:

 

1. Select Banking or Transactions from the sidebar menu.

2. Go to the Banking tab.

3. Choose the appropriate bank account.

4. Click Update.

 

If you receive an error messages, you can follow the steps in this article that will guide you in fixing the issue: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

If the same thing happens, you might need to import the bank transactions manually. Here are some references that you can use:

 

 

Click the Reply button and post a comment if you have any online banking concerns. I’ll be around to help. Stay safe!