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July 18, 2019
Question

Some staff are having problems attaching bills on to QBO

  • July 18, 2019
  • 1 reply
  • 0 views
the answer comes back due to security we are unable to attach the invoice
We have never had this problem until yesterday

1 reply

Bonny_
July 18, 2019

Hi pat-martino,

 

Welcome to QBCommunity!

 

I would recommend contacting our Customer Success Team so that we can investigate this further through screen share and our back-end tools.

 

Our team can be contacted inside QuickBooks Online by following the below steps:

  1. Select Help on the top-right corner of QuickBooks.
  2. Select Contact Us.
  3. Enter a brief description of the issue, then select Let's Talk.
  4. Under Choose a way to connect with us, select Start a chat or Get a callback.

Bonny