17$ per month promised discount rate not applied during bill payment instead charge fee 34$ per month.

Hello, shilmym@gmail.co. 

Thank you for choosing QuickBooks as your accounting software. If you open a new QBO account, make sure to click the Buy button to get the discounted price for up to 3 months. If you purchase from the Trial account, you have to pay the regular rate.  

You can check our website for more details: https://quickbooks.intuit.com/pricing/.   

You might want to book a free consultation with one of our accountants. They can share discounted pricing and add your company to their QuickBooks Online Accountants (QBOA) account.

Otherwise, reach out to our QuickBooks Online Support. They can verify if you're qualified to get this offer. Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM on Saturdays. Here's how to contact us: 

1. Click the Help (?) icon.
2. Choose Contact Us.
3. Enter a  brief description of your situation in the What can we help you with? area, then click Let's talk.
4. You'll be presented with a few options for connecting with Intuit. 

Additionally, I'd recommend checking out this article: Reports included in your QuickBooks Online subscription. It provides information on which reports are accessible per the QuickBooks Online version. 

I’m here anytime if you have other concerns. Have a great day.

@shilmym@gmail.co 

Your discounted rate for 3 months period might be expired and you have to pay the regular rate now. You may need  a workaround to enjoy the discounted rate longer. Where is your company located?