Am I the only one who cannot verify my Irish mobile phone number? All 2 employees at my small company are experiencing this problem, is it a knows issue?

Good day, ray-tecflix-com. 

It's nice to see you here. Let me assist you in getting your phone number verified.

We need to make sure that we selected the correct country code when adding a phone number. Simply click the Flag drop-down before adding the number.

Here's how to check:

1. Go to this link: https://accounts.intuit.com/index.html
2. Select Sign-in & security on the left panel.
3. Click the Phone menu and choose Change beside the number.
4. From the drop-down, select the Flag icon and choose your country. QuickBooks will automatically select the country code.
5. Enter the phone number and password.
6. Click Save.

If the issue persists, let’s access your QuickBooks Online (QBO) account on a private window and update your phone number. This way, we can also check if this issue is caused by cache.

Here are the shortcut keyboards:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If it works, we’ll need to clear your regular browser’s cache. Stored cache for some time causes unusual behavior to the browser that affects the performance of your QBO. Clearing its cache is the simple fix for it.

If the steps above didn't work, use another supported browser as an alternative.

I'm also adding this article to further guide you in effectively managing your business using QBO: Get help if you can't sign in to your QuickBooks Online account. It contains topics about advanced accounting, banking, and payments to name a few.

I’ll be around to help you out if you have further questions about managing your account in QBO. Keep safe.