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M
manning-financial
March 26, 2025
Question

anyone having issues with the "improved" timesheet tracking

  • March 26, 2025
  • 1 reply
  • 0 views
the hours recorded are correct on single time activity, but the start/end times change randomly when the hours are saved and every time I go back into the activity entry

1 reply

J
JayneusCaesarR
March 26, 2025

We appreciate the details you've shared, Manning. To address the discrepancies in the start and end times recorded on your timesheet, I recommend that you contact our live expert support team. They possess the necessary expertise to assist you with this matter. Below, I will outline the steps for you to connect with them:

 

Here are the steps:
 

  1. Go to the Help icon.
  2. Tap Search, then enter the keyword in the Search bar.
  3. Click Contact Us below.
  4. Choose an option to reach our Live Expert Support team, either via Chat or Callback.
  5. Provide all necessary information, then click Get a call.

 

Please refer to this article for more details and their support hours: Get help with QuickBooks products and services.

 

Once you revisit the activity entry, I suggest not changing the entry you made earlier to avoid miscalculations.

 

Once you've entered your billable timesheets, you can easily add them to new invoices. For step-by-step instructions, please refer to the article provided: how to invoice your customers for billable expenses and timesheets.

 

Please revisit this thread if you have more questions about time tracking in QBO, Manning. The Community is always here to help you in any way we can.

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