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August 5, 2023
Question

Can you help me with the changes in expense voucher?

  • August 5, 2023
  • 1 reply
  • 0 views
the category and total are not reflected when I print the expense voucher

1 reply

Bryan_M
August 5, 2023

Fantastic day, Bernadette. Glad to see you here. We understand that category details and the total should reflect in your expense voucher whenever you print it. If we're on your case, we would also feel puzzled why it doesn't show. However, we're here to help you with that.

 

There's a particular template in the Custom form styles that don't support the Category details of expense voucher, which is the Airy New template. It might be you're using this as your standard template. To fix this, let's change this to Airy Classic

 

Here's how:

 

  1. Go to Settings or the Gear icon.
  2. Below the YOUR COMPANY, choose the Custom form styles.
  3. Click the Standard template you're using.
  4. From the Design column, tick the Change up the template.
  5. Options will show. Pick the Airy classic. Then, Done to save it.

 

After that, try to create another Expense voucher, then print it. This should show the Category details and total amount.

 

To learn more about managing expenses in QBO and customise sales receipts, check out these articles:

 

 

You can click the Reply button below for questions about QBO that gives you a challenge navigating. Hopefully, we can work alongside you here again. We'll be happy to assist you. Take care, and have a blissful day!