Everytime I click on the chat with team function, it takes me to a blank screen? I need help w my billing

Good day to you, Sammy.

I’d like to help you and address your billing concern right away. Can you share with me the details about it? Any additional information can help us narrow things down.

If you need to update your billings and subscriptions, you can utilise these articles for your reference:

• Update the payment info for your QuickBooks Online subscription
• Update billing, payment, and subscription info in QuickBooks Online

If you still wish to get in touch with our support team, you can reach out to them through this link: QuickBooks Online Support.

If you’re still having an issue being routed to a blank screen, I recommend clearing your browser’s cache. There are times that the browser is full of cache data. When piled up, it causes issues to the browser and affect the performance of your QuickBooks Online (QBO) account. If the issue persists, try using other supported browsers. This way, we can verify if this is a browser-integrated issue.

In case you need some tips and guidance in managing your account, visit our Help Articles page for reference. We have articles there that can guide you in your future tasks.

I’ll be around if you need further assistant with your bills. Just tag me in your reply and I’ll spring back into action. Keep safe!